questions ABOUT OUR WEDDING VIDEOS?

DEPOSIT?

A 25% deposit is due with the returned contract followed by a 50% deposit due 2 weeks prior to the wedding and the final 25% is due 24 hours before final videos are delivered.

 

1 meal must be provided for the videographer on the wedding date.

TURNAROUND

TIME?

Our turnaround time is  2 - 4 weeks, that gives us all the time we need to create gorgeous wedding videos  (who wants to wait another year to relive their wedding day)

TRAVEL FEES?

We do not charge travel fees! As long as you're within the Southern Ontario area (contact us if you have any concern, we are very flexible)

Outside of Southern Ontario? Don't worry, we love travelling to new areas, even outside of Canada!

DELIVERY

TIME?

All final videos are delivered on a USB drive. Once all your videos are complete, the USB will be shipped in our unique and personal package to an address of your choice (no extra charge). We will also post your highlight film to our Youtube channel, so you can share it with your peeps! 

IN CASE OF AN

EMERGENCY?

We understand it's important to be prepared for anything. As soon as the wedding day ends and we've returned home, your wedding footage is uploaded to an external hard drive and then backed up again to another. We always have 3 cameras with us at all times and a wide selection of lenses in case anything were to happen. If an emergency were to present itself we work in crews for this exact reason to troubleshoot and fix any issues that could possibly come our way.

PRE-WEDDING

CONSULTATION

If you decided to have us create your wedding film the first thing we do is meet for dinner/coffee or skype and discuss the details regarding your unique wedding day and any preferences related to your video or special surprises/moments. We then go over your contract, sign and we're on our way to creating your incredibly unique wedding film.

WORKING WITH

PHOTOGRAPHERS?

We take working with other photographers very seriously! We respect their vision and creative choices and want to make sure we're not creating any obstacles for them. If you're interested to hear more about how we work with photographers check out our featured films that are linked to the photographers from each wedding day.

SAME DAY/

FASTER EDITS?

We don't offer same-day edits as we find that it can take away from the overall quality of your wedding film. We do offer same week edits that are quick turn arounds while still maintaining the overall quality of your wedding film.  Although they are not available in our packages we can create a unique package that works for you. Let us know when you reach out exactly what you had in mind and we will be happy to help in any way we can.